J C Penney Corporation is named after its owner James Cash Penney. Mainly, J C Penney store is an American retail company engaged in home furnishings, cookware, marketing apparel, cosmetics, and jewelry. Well, you will be happy to know that shopping at JC Penney can add more perks to your life. Yes, it is right. You can participate in the JCPenney Survey and win free coupon codes, which can be claimed as discounts in the store. Curious?
Let us find out how you can take part in it!
What Is JCPenney Survey?
JCPenney store hosts an online survey to know its customer experience. JCPenney Survey is a customer survey with the help of which you can earn free coupons and get up to 10% off on your next purchase from JCPenney.
There are several key points to keep in mind before entering the JCPenney survey. Keep in mind these key points before you become a part of the JCPenney customer survey online.
Rules To Take Part In The Survey
Follow these prerequisites before taking part in the JCPenney survey.
1. Once you enter the customer experience JCPenney survey, you have to enter the 22 digit JCPenney survey code which you can easily find on the receipt from the current purchase you made at the store.
2. You must know that the JCPenney survey code that you see on the receipt from the purchase is only valid for a week or only for seven days of purchasing the product from JCPenney. It is an important point to remember otherwise the survey will show you an invalid request and won’t let you proceed.
3. Another important thing to keep in mind for the associates of JCPenney is that they cannot or are not allowed to take this feedback online survey because it is mentioned their policy that the associate or workers at JCPenney store are not allowed to participate in the customer experience survey.
4. The customers taking part in the JCPenney experience survey are only allowed to participate through the purchase method as there is no other way to be a participant of this online customer experience survey for this store.
With the JCPenney Customer experience survey, you can stand a chance to win a coupon with the help of which you will receive a 10% discount on the next purchase at the store. Take Survey now following these steps!
How To Take JCPenney Customer Satisfaction Survey?
Listed below are the steps as to how to take the JCPenney customer survey and you should follow these steps to participate in the customer experience survey & properly submit the survey so that you avail the benefit of winning free coupons for discount on your next purchase. Just follow the steps now to participate in the survey:
1. The first step to participate in JCPenney customer service will be for you to purchase from any of the JCPenney outlets in your city.
2. The foremost thing that you have to do after your purchase at the store will be to preserve the receipt from the purchase because your receipt has the code which will act as your key to enter this survey.
3. Now you need to visit the official website of the JCPenney customer survey (http://www.jcpenney.com/survey) so that you can participate. Remember – this participation is online and you need to have an active internet connection on your device. A laptop is recommended but a smartphone will also work, but should have an active internet connection.
4. As you enter the survey as a participant, you need to select the language from the bar where you will find several languages. You can take the survey in any language you are comfortable with. Be it your native language or a language that you are fluent in. So after selecting the language, the page will direct you to the questionnaire in your preferred language.
5. Now you have to enter the 22 digit survey code that you find on the receipt from your purchase at the JCPenney store. now after entering the survey code you have to input the date and time from the visit that you made to the store. Remember- not the time at which you are filling this form but the time of your visit to the store.
6. In this step you have to provide ratings to the questions that are mentioned in the survey. Please note that it is a customer experience service so you have to be honest while filling out this survey and an honest opinion matters to the company.
7. this is the last step in filling out the customer experience survey in this step you have to give your details in the form where you provide your name, active email id, and a valid phone number. Please make sure to enter these personal details correctly because this is the only way the company will contact you if you win.
8. After filling out the form and you are done, you will get a coupon code at the end of the server.
Now that you know how to participate in the JCPenney Survey, once you get the code, you need to preserve that coupon code with you because it will come handy when you make your next purchase at the store.
Let us know if you faced any difficulties in completing the JCPenney customer satisfaction survey, we will help you out.